Re: MacGroup: software error

[Jerry Yeager <jerry@browseryshop.com>]

This one is pretty tricky since it seems to only affect Software Update 
and not the rest of the apps that use the 'net.

There are a couple of things you might check.

First turn the firewall off (in your system preferences) and see if 
this occurs again [assuming that it happens "all of the time"].
MAKE SURE YOU TURN IT BACK ON AFTER CHECKING.

The port that Software Update is using may be sometimes blocked by the 
firewall(s).

Or, you may have a DNS problem (this would require some interaction 
with your ISP or turning on your local DNS server on your Mac (it is 
off by default)).

This next one is a long shot, but might work. Try running Repair 
Permissions and see if that fixes it.


If you get no joy after these, the next thing is to ask Apple for some 
help.
You can get to the discussions board on their web-site by following the 
Support link to the Discussions link to the boards
or click this link:           http://discussions.info.apple.com/

(A non-soul sucking registration is required to be able to post 
messages -- it is your Apple ID)

Please let us know what you find out.

		Jerry


On Sep 17, 2004, at 12:54 AM, Stephen Ellis wrote:

> No the the sleep mode.  It will happen even if I have just been using 
> the internet.  Also, I never use sleep mode.  However, I am using the 
> AirPort Extreme Base Station.  I don't recall if the problem occurred 
> before I set up the wireless network (which was about a month ago).
>
> Steve
>
>
> On Sep 16, 2004, at 8:57 PM, Jerry Yeager wrote:
>
> > A couple of questions:
> >
> > Does this happen directly after coming out of sleep mode (that is is 
> > the first internet connection you make or do you use your brrowser(s) 
> > etc. first).
> > Is your Mac connecting to the internet by way of a wireless 
> > connection or are you using the ethernet connection to a router?
> >
> > 			Jerry
> >
> > On Sep 16, 2004, at 11:16 AM, Stephen Ellis wrote:
> >
> > > I have an unusual problem with the software update feature.  I have 
> > > a G5, running OS 10.3.5.  Whenever I run software update, I get a 
> > > message “An error occurred which checking for updates, a network 
> > > error has occurred.  Zero byte resource (-1014).  Make sure you can 
> > > connect to the internet, then try again.”  If I then run the 
> > > software again, it will check and update without incident.  Any 
> > > thoughts?
> > >
> > > Steve
> > >
> > >
> > >
> > > | The next meeting of the Louisville Computer Society will
> > > | be September 28. The LCS Web page is <http://www.kymac.org>.
> > > | List posting address: <mailto:macgroup@erdos.math.louisville.edu>
> > > | List Web page: <http://erdos.math.louisville.edu/macgroup>
> > -----------------------------------
> > Someday, I will come up with a clever signature line. I am not sure 
> > if I will use it or not, but I will come up with one.
> >
> >
> >
> >
> > | The next meeting of the Louisville Computer Society will
> > | be September 28. The LCS Web page is <http://www.kymac.org>.
> > | List posting address: <mailto:macgroup@erdos.math.louisville.edu>
> > | List Web page: <http://erdos.math.louisville.edu/macgroup>
>
>
>
>
> | The next meeting of the Louisville Computer Society will
> | be September 28. The LCS Web page is <http://www.kymac.org>.
> | List posting address: <mailto:macgroup@erdos.math.louisville.edu>
> | List Web page: <http://erdos.math.louisville.edu/macgroup>
-----------------------------------
Someday, I will come up with a clever signature line. I am not sure if 
I will use it or not, but I will come up with one.




| The next meeting of the Louisville Computer Society will
| be September 28. The LCS Web page is <http://www.kymac.org>.
| List posting address: <mailto:macgroup@erdos.math.louisville.edu>
| List Web page: <http://erdos.math.louisville.edu/macgroup>